Contact Shapywear
At Shapywear™, we love hearing from our customers! Whether you have a question about sizing, shipping, returns, or just want to share your experience, our team is here to help. Please fill out the simple form below and a member of our support team will get back to you within 24–48 business hours (Mon–Fri, 9 AM – 5 PM EST).
Send a Message
Pro Tip: If you’re contacting us about an order, please include your order number in your message so we can assist you faster.
Quick Answers
How long does it take to get a reply?
We reply to all messages within 24–48 business hours (Mon–Fri, 9 AM – 5 PM EST).
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we may be able to make changes. Please contact us at support@shapywear.com as soon as possible.
How do I track my order?
Once your order ships, you’ll receive a tracking email with a link to follow your package. If you didn’t receive it, check your spam/junk folder or contact us.
What if I received the wrong item or something is damaged?
Please email support@shapywear.com with your order number and photos of the issue. We’ll resolve it quickly with a replacement or refund.
Where do you ship to and how long does delivery take?
We ship worldwide 🌍. Delivery is typically 7–9 business days in the US and 7–14 business days internationally, depending on your location.
